UHelp is best support system for a customers support and management solutions laravel application solution. That keeps track of customers’ requests and solves the issues of customers based on issue type, priority, and category.
- Roles Management
- Envato Support System
- Custom Fields
- Business Hours
- Live Notifications
- Announcements
- Agent name Privacy
- Ticket/Replies Restriction
- Trashed Tickets
- Ticket History/Timeline
- Knowledge Base
- Employee Groups
- Single/Multiple Assign
- Self asssign
- Email-To-Ticket
- Projects Management
- Enhanced Security
- Login as Customer
- Custom CSS & JS
- External Chat
- Captcha Security
- Customer’s Import
- Employee’s Import
- Project’s Import
- Multiple Delete
- Admin/Employee Note
- Google Analytics
- Customer IP Address
- Force SSL
- SEO
- Social Logins
- Envato Login
- Gmail Login
- Facebook Login
- Twitter Login
- File Uploads management
- Automation Functions
- Custom Notifications
- Custom Announcement
- Articles
- Ticket to Article
- Email Templates
- LTR to RTL
- Custom Pages
- Under maintenance
- User Rating’s
- Report’s
- Departments
- Auto Reload
- Infinity Scrolling
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